I have been shopping at Creative Energy since the 2000's. I have recently moved to a very rural area in the North East and I haven't found a store neither online or in person that will satisfy my need for all things herbs and crystals, wo saying Creative Energy is completely irreplaceable. I contacted them on FB and they got back to me rather quickly and helped me place an order. They helped me pick out incense that would benefit my current needs as well as helped figure out the right crystals and set up a beautiful display for me pick the specific crystal from the lot. Even though they were having a busy day in the store, the person helping me was still very attentive and answered all my questions. They also found a fantastic deal on shipping and I spent exactly what I was expecting to spend. Like I said before, Creative Energy is completely irreplaceable. Thanks everyone, Molly R